Efficient Order Tracking Extension for Chrome
Order follow up is a Chrome extension designed to enhance customer service agents' workflow in managing complaints and notes for online store orders. The tool extracts order details from web pages, allowing agents to input additional information like payment methods, complaints, and notes into a form. These details are then saved in a Google Sheets spreadsheet via a Google Apps Script. The extension also provides a feature to check if an order has been previously logged, displaying past notes and complaints for reference. By storing the agent's name locally, it aims to boost efficiency and streamline the process of tracking and handling customer order issues.
